I very seldom praise a product but "Shelby Williams has earned it. We are currently having to repad hospital Dining Room chairs that we bought from Shelby Williams. Sounds bad you would think. The chairs were purchased in 1986-88. That's approx. 27 years of use in a hospital setting. I find it amazing that they are just now showing wear. With no issues or damage to the frames. The staff were extremely helpful in resolving the issues because of the age of the chairs and will be able to accommodate our hospital needs at an exceptional price.